Talk To Us
KA Leisure strives to provide a quality experience for our customers. In order to achieve this we welcome and encourage your comments, whether it’s a compliment, a suggestion or a complaint. We value feedback from our customers as we want to ensure your experience of KA Leisure is a positive one. Your comments also proves an effective means of continually reviewing our performance and monitoring our standards. To comment on any aspect of our service, please complete and submit the form below. We aim to respond to all formal comments within 21 days of receipt. If you would like further information about LEISURE FOCUS, please contact any of our centres.
IT Shutdown - Sunday 2nd April – Friday 7th April
KA Leisure’s online services will be unavailable whilst we move our computer servers to a new location.
From Sunday 2nd April – Friday 7th April, services such as online booking and staff/company email will be unavailable. Customers will be able to make bookings in person at leisure centres, or by calling any of our receptions.
Due to this issue we may take longer than normal to respond and appreciate your patience. We apologise for any inconvenience and please continue to check social media and our website for updates.