Page 4 - covid19comms

4
Communication Framework Key Components
The following diagram highlights the key components of the COVID-19 Communication Framework. The framework describes the different target audiences, the products/deliverabl be communicated, the channels for communication, their respective timeline and monitoring available.
Evaluation
& Monitoring
· Google Analytics
· Facebook
Analytics
· Twitter Analytics
· Engagement Statistics
· Customer Attendances
· Customer Enquiries / Complaints
Target Aud
· KA Leisure S
· Customers
· Board of Dire
· North Ayrshir
· Partners
· Funders
· Suppliers
· Sports Gover Relevant Indu
Products/I
· Facility Closu
· Digital Fitness
· Physical Activ Programme
· Telephone Su Programme
· Social Media
· Facility Re-op
· Activity / Prog Resumption
KA Leisure COVID-19 Communication Framework