NEW MEMBER JOURNEY

Welcome Session (within 4 days of joining)

This is your first appointment with us. You will meet our fitness team and be taken through a 30 minute introduction to the gym. Your fitness instructor will get to know you, listen to your goals and provide you with what you need to get going.

You’ll be shown the range of fitness equipment we have in the gym and be provided with demonstrations on how to use it safely and effectively. You can even give the equipment a try if you wish! Don’t worry, your instructor will be on hand to support and guide you throughout.

You will also be given a tour of the fitness facilities, covering essentials such as finding the lockers, changing rooms and other areas within your venue. Remember you will need comfortable clothing and a pair of trainers.

Programme (within 14 days of joining)

This is your 1 to 1 session with a member of our fitness team, who will have a chat with you and create a tailored workout plan that is designed to match your specific needs and goals. You will get the opportunity to try all the exercises in your programme under the supervision of your fitness instructor, who will show you how to perform them safely and effectively.

As a member you will also be entitled to regular check-ins where you can discuss your progress and make changes to your workout plan where necessary. Don’t forget, our friendly instructors are always on hand to help if you have any questions.

Class Taster (within 21 days of joining)

Exercise is fun when you’re with friends! That’s why we want you to try one of our fitness classes. With over 270 per week, including our exciting gym based Elevate Series, there is something for everyone!

Our team will be more than happy to book you in for your first class and in future you can take advantage of booking in advance online or via the KALeisure app.