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KA Leisure strives to provide a quality experience for our customers. In order to achieve this we welcome and encourage your comments, whether it’s a compliment, a suggestion or a complaint. We value feedback from our customers as we want to ensure your experience of KA Leisure is a positive one. Your comments also proves an effective means of continually reviewing our performance and monitoring our standards. To comment on any aspect of our service, please complete and submit the form below. We aim to respond to all formal comments within 21 days of receipt. If you would like further information about LEISURE FOCUS, please contact any of our centres. We take your privacy seriously and will use your personal information out of legitimate interest to contact you and to provide the products and services you have requested from us. We will not pass on your details to any third parties. View our privacy policy.

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PORTAL SWIMMING POOL: Due to a swimming gala there will be no public swimming or swimming lessons at the Portal on the following dates: Sat 16 & Sun 17 Feb. Apologies for any inconvenience.

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