Memberships and Subscriptions are Frozen

All membership fees and class subscriptions will be frozen automatically throughout our closure, so customers do not need to take any action.

18/03/2020 15:00

KA Leisure Venues to Close
Following the most recent public health advice from the Scottish and UK governments regarding the spread of the Coronavirus, it is with regret that we have to announce that as of 10pm on Wednesday 18th March, all KA Leisure venues are closed and all activities and events will be cancelled until further notice. 

We appreciate the disappointment and disruption this will cause to all our customers and ask for your understanding and cooperation during this time. 

All membership fees and class subscriptions will be frozen automatically throughout the closure, so customers do not need to take any action.

During this time we anticipate a high volume of enquiries and it may take a few days for us to respond.  We will keep you updated through our channels as we receive further information.

These are unprecedented times for us all and we appreciate our customers patience during this time.

Please be assured that the health and wellbeing of customers and employees remains our priority. 

18/03/2020 12:00
As the situation regarding coronavirus (COVID-19) develops, our priority is to keep our customers and employees informed and protected.

As of today Wednesday 18th March, we can confirm that the KA Leisure Learn to Swim Programme across all facilities has been suspended following a decision by Scottish Swimming. Please note Direct Debits in relation to swimming lessons will be frozen during this time. Please be assured that any refunds due will be actioned.  Therefore, customers will not need to take any action, we will do this on your behalf.

With regards to all other KA Leisure activities this is an ever-changing situation and we will of course keep customers up to date as it progresses. If, however there is further significant disruption across our facilities customers can be assured that if they have a membership with KA Leisure it would be our intention to freeze payments. Therefore, customers would not need to take any action, and we would do this on your behalf if circumstances change.

These are unprecedented times for us all and we appreciate our customers patience during this time.

Please be assured that the health and wellbeing of customers and employees remains our priority. 

17/03/2020 16:00

As the situation regarding coronavirus (COVID-19) develops, our priority is to keep our customers and employees informed and protected.

These are unprecedented and challenging times for everyone.  The latest update from the Government is ‘to avoid pubs, clubs and other social venues’. And although leisure centres could be classed as ‘social venues’, the Government has not provided instruction to close leisure centres, therefore at this point KA Leisure venues will continue to operate with slight adjustments to programmes in order to protect our more vulnerable participants.

Therefore, all classes and activities within the Active North Ayrshire exercise referral programme will stop operating from Wednesday 18th March 2020.  This includes all classes within our HARP programme, Mind and Be Active Programme, Move More North Ayrshire programme and Weigh to Go weight management programme.     

We appreciate there is a huge amount of uncertainty surrounding coronavirus; we are all dealing with a continually changing situation and going forward decisions will continue to be made based on the advice and instruction received from the Government and Public Health Scotland.

Venues remain open for business and our staff teams continue to expand our daily practices to maintain a clean and safe environment across our venues.   

Please be assured that the health and wellbeing of customers and employees remains the priority.