Before your visit
Stay home if you’re unwell. Please don’t visit our venues if you feel unwell or have COVID-19 symptoms. For more information on the symptoms of COVID-19 and what to do if you feel unwell visit here.
Bring your own. If you can, please bring your own equipment for classes. E.g mats, kettlebells etc.
Arrive ready to work out. Please come in your workout clothes, changing rooms will be available but with limited capacity. Our toilets will still be open for you to use.
Travel light. We won’t have as many lockers available as usual, so please think about how much you’re bringing with you.
Pre-book. In addition to booking exercise classes, you’ll also need to book your gym sessions in advance. Due to physical distancing measures, we have limited capacity for activities. You can book using our online booking system or contacting reception. Please note that gym sessions are restricted to one-hour sessions. For more information check out our FAQs at the bottom of this page.
Read Our Health Commitment Statement. Before you visit the gym or take part in a class we expect all customers to read our Health Commitment Statement. What’s a Health Commitment Statement? The Health Commitment Statement sets the standards that health and fitness centres and facility users can reasonably expect from each other, concerning the health of the user. It supports the evolving requirements of both users and operators, and has been designed for users in a gym environment and with all operators in mind, allowing flexibility with its usage.
Keeping You Safe
We can’t wait to see you again, but your safety is our number one priority. That’s why we’re introducing enhanced cleaning procedures, one-way systems, class and gym protocols and physical distancing measures.
On arrival…. Check-in at reception. Try to arrive no more than 5 minutes before your activity and follow the physical distancing rules while you’re waiting.
Sanitising Stations. Members will be encouraged to sanitise their hands at reception and additional hand sanitiser units have been positioned at key areas across our facilities.
Cleaning and disinfecting. We’ll be sanitising gym equipment and cleaning facilities throughout the day. However, you will notice slight changes to our opening hours, with areas closed at set periods throughout the day. This will give our teams the opportunity to conduct further cleans throughout our venues.
Physical distancing. We’ve added additional signage, one-way systems and barrier systems which will guide you through our venues to your activity of choice. We’re also limiting the number of members in each area, such as the gym floor and classes.
Changes to classes. We’ve revised our timetables to ensure the classes we deliver can be done so in a safe manner. Where possible we encourage you to bring your own equipment however, we will deep clean all areas and kit after each class. When you enter the class studio you will be assigned your own area which will give you plenty of space to enjoy your workout.
Protecting you and our teams. We’ve installed plastic shields at
our reception desks and we’ll be providing Personal Protective Equipment (PPE) to our staff where required.
Programme and activity reviews. Your safety is our number one priority! All our activities and classes are subject to change or cancellation which could occasionally be at short notice. We’ll continue to monitor industry and government guidance as well our own safety procedures and make adjustments as and when required.
During your visit
Face Coverings. Face coverings must be worn when moving around our facilities to your chosen activity. We will have some available to purchase if you forget to bring yours with you.
Use hand sanitising stations. Hand sanitising stations will be located throughout our venues.
Check-in at reception. Try to arrive no more than 5 minutes before your activity and follow the physical distancing rules while you’re waiting. You should always visit reception prior to taking part in any activities.
When visiting the gym you will book for a one hour session. We have introduced a band system for gym access across all of our facilities. Once you have checked in at reception you will receive a disposable coloured wrist band which will allow staff to make you aware of when your one-hour session has been completed. Announcements will be made at the end of sessions by staff and through our public announcement systems.
Follow the signage. Keep to the one-way system and try to stay at least 1 metre from others as much as possible. Where possible we will have separate exit and entry points so please follow the signage.
Clean your equipment and mats. You can do this before and after use with the wipe pods throughout the gym and studios.
Follow the class and gym etiquette. The guidance we have in place is there to help keep you and others safe while enjoying your workout. Please take time to view the specific guidance prior to your visit. Download our class and gym etiquette guidance in our FAQs at the bottom of this page.
Don’t wait around. Once you’ve finished your session please make your way to the designated exit.
What if you’re not ready to return?
Whenever you’re ready, we’ll be there to support you to Make your Comeback. In the meantime, you have some options.
Subscription Fees. For more information visit https://kaleisure.com/covid-portal/membership-information/