FAQs
Which facilities are currently open?
Aquatic Activities
We are pleased to let you know that aquatic activities are available at;
- Auchenharvie Leisure Centre Swimming Pool
- Portal Swimming Pool
- Vikingar! Swimming Pool
- Garnock Community Campus Swimming Pool – Main pool lane swimming only. Available during evenings and weekends. Booking available by calling reception after 6pm or weekends 930am – 3 pm.
Everything you need to know can be found at https://kaleisure.com/covid-portal/swimming-comeback/
Our Learn to Swim programme will resume from Monday 2nd November with information available at https://kaleisure.com/covid-portal/return-to-learn-to-swim/.
Fitness Activities
Following the announcement from the First Minister regarding the Scottish Government’s revised COVID-19 restrictions, group fitness classes will remain suspended until further notice.
Fitness Activities including classes and fitness suites have resumed at Auchenharvie Leisure Centre, the Portal, and Vikingar!
Click here for all you need to know for a safe return to fitness activities.
Golf Courses
We welcomed golfers back to all three of our courses at Auchenharvie, Routenburn and Ravenspark at the end of May. We have made several changes in our practices to ensure the safety of players and staff. Before your visit, we ask you to familiarise themselves with the guidelines and procedures by visiting https://kaleisure.com/making-the-comeback-information/return-to-golf/.
Outdoor Sports
Following the announcement from the First Minister regarding the Scottish Government’s revised COVID-19 restrictions, we are suspending Outdoor Sports Pitch bookings until further notice for anyone 18 years+. This excludes performance sport as defined in the Resumption of performance sport guidance.
The following facilities are available for hire –
- Almswall (Outdoor Synthetic)
- Ardeer Quarry (Grass Pitches)
- The Circuit (Outdoor and Indoor Synthetic for 11 and under)
- Garnock Community Campus (Outdoor Synthetic)
- Greenwood Community Campus (Outdoor Synthetic and Grass Pitches)
- Kilwinning Community Campus (Outdoor Synthetic)
- Lochshore (Grass – Rugby)
- Milgarholm (Grass)
- Putyan (Grass)
- Stanley Primary School (Outdoor Synthetic)
- St Matthews Community Sport Hub (Athletics Track, Sand Based Synthetic and Grass Pitches)
- Valefield Ladeside (Grass)
For more information and how to book please visit https://kaleisure.com/making-the-comeback-information/outdoor-sports-facilities/.
Which other venues and facilities are you re-opening and when?
We plan to re-open venues and resume activities on a phased basis. We will provide further updates when available.
When will the ice rink re-open?
We’re currently reviewing the reopening of the ice rink with North Ayrshire Council.
Why will all your facilities not re-open straight away?
Unfortunately, given the complexities involved, particularly in relation to physical distancing, increased hygiene measures and the process of returning staff to the workplace following being furloughed, it will not be possible to open all our facilities and activities at the same time. Therefore, we plan to re-open venues and resume activities on a phased basis.
As soon as dates are confirmed we will communicate this to customers via our website and social media platforms.
What about the shared school facilities?
At the moment a number of outdoor facilities are available for hire within the school estate. We’re currently reviewing the resumption of further school estate facilities with North Ayrshire Council and will provide updates when available.
What about my subscription fees?
Fitness activity subscription fees will not restart until 1st October. We will be in touch prior to that date to give you more information and further options including how to freeze your membership if you’re not ready to return.
Are you delivering fitness classes?
Unfortunately due to the recent guidelines provided by the Scottish Government, we will be unable to facilitate a class programme until Monday 26th October.
However, we’re pleased to announce that KA Leisure has teamed up with MoveGB to offer a new Online Membership. This includes Live Streaming and On Demand video fitness classes from our studios with your top online instructors, right in your living room.
- Over 30 Online Classes available per week.
- On Demand Content will be added over the coming weeks to allow you access to your favourite classes anytime, anywhere.
- Available to existing members for free and non-members for £10 per month (7-Day Free Trial Included before first payment)
- No limit on how many classes you can attend.
- Pre-Booking will be required and will be available from Saturday 10th October
- If you have requested access to our Online Platform, don’t worry if you haven’t received access yet, we will be sending out your unique link to sign up over the coming days before our re-launch on Monday 12th October.
More information is available at https://kaleisure.com/fitness/ka-at-home/
How else can I stay active?
We will continue to support you to stay active and healthy. With the current Covid-19 restrictions it undoubtedly seems harder to fit exercise and movement into your daily routine. However, staying active is more important than ever at the moment, both for our physical and mental health.
Visit https://kaleisure.com/stayactive/ which includes our online fitness classes plus many other activities and ideas to get you active.
Our Youtube channel also has over 100 workouts which you can join in anytime at home. Simply visit https://bit.ly/38NnjX3 and subscribe.
I have a health condition and participate in your physical activity referral programme. How can I stay active?
Following the announcement from the First Minister regarding the Scottish Government’s revised COVID-19 restrictions, we are suspending Active North Ayrshire, Physical Activity on Referral Programme classes until further notice.
If you are living with a long-term health condition and would like to find out more about Physical Activity on Referral opportunities contact the team by email activelifestyles@kaleisure.com or give us a call on 01294 605128.
We still have a range of activities for you to stay active during the current restrictions.
For more information click here.
When will my child’s sports activities and lessons restart?
Activities have restarted on a phased basis and for the latest timetable visit https://kaleisure.com/community-sport-programme/.
How can I stay up to date?
Sign up to our newsletter to receive the latest news, events and promotions from KA Leisure including our plans for reopening venues and restarting activities.
Please click here to register.
You can also see the latest announcements on our website at https://kaleisure.com/, follow us on Twitter @KALeisure or search for us on Facebook “KA Leisure”.
If you have any further questions please get in touch by visiting https://kaleisure.com/talk-to-us/.
